At 11 am, a free courtesy room can be prebooked at the reception at least 1 day before your return flight. Facilities can be used until your transfer to the airport.

Late check-outs are only possible upon availability, please contact the reception team a few days before your return flight.

The resort is located at only a 15-minute drive from the International Airport and a 5-minute drive from the village Kardamena. (regular free shuttle service) and 30 km from Kos town.

The next ATM is in Kardamena.
We do provide currency exchange services at the reception.

Please check featured bus schedule, there is also a public bus, schedules can be also found in the lobby area.

You can book the transfer with your tour operator. Also, there 24/7 taxis at the airport available, the price is around 25 € from the airport to our hotel.

Approx. €25, a waiting time might occur, private transfers companies can be found on the internet.

Approx. 15 min.

There is a dress code for evening meals at the Main Restaurant as well as at our Theme Restaurant. Dress code is smart casual for both ladies and gentlemen. Smart jeans or nice shorts are acceptable, but please refrain from wearing sportswear and swimwear.

Free WI-FI is available in all hotel areas.

The Superior Double room, the Superior Double room with Sharing Pool and the Suite with Sharing Pool provide a mini-bar included in the ultra-all-inclusive package and is restocked once a day in the morning, with 1 bottle of water, 2 beers, 2 juice boxes, 2 soft drinks, 1 bottle of white wine and 1 bottle of red wine. The other rooms are equipped with a mini fridge.

Approx. 45 min. Taxi is €10

Approx. 30 km, around €40 by taxi.
There is a public bus going Mon-Sat at 9.30 to Kos town, back at 14.30, departure on the road in front of the hotel, costs are €3,80 per person.
More buses are going to Kos town from the center of Kardamena.

There is a mini market in the hotel where you can find everything you may need from souvenirs, to bottled drinks, candies and pool accessories. We also have a Fish-Spa and Massage-Gazebos.

Our preferred and trusted car rental partner has their own desk in the hotel lobby and a representative is available every day in the morning and evening to assist you.

Opening hours for the fitness center are 08:00 to 22:00. Guests must be at least 16 years of age to use the facilities.

Yes, baby cots (for children up to 2 years of age) are available upon request free of charge. They can be arranged prior your holidays with your reservation/or email and upon arrival at the reception desk.

The Mermaid restaurant is open Monday/Wednesday and Friday
Dinner is at 7 pm. Please reserve shortly after your arrival or prebook via social media or email. The menu is fixed and can be found here or on our website.

Guests with allergies or special dietary requirements (such as gluten-free, dairy free) are asked to inform our front office upon arrival who will arrange a meeting with our food and beverage department. Our main buffet restaurant is able to cater to special dietary requests. For our theme restaurant which offers a fixed menu, it is not possible.

The hotel realizes that it is very difficult to leave a pet behind, but to respect all of our valued guests, pets are not allowed.

The voltage in Greece is 220 V/50 Hz, plug (socket) type F.

They have their own bar and restaurant, and evening entertainment. The guests also can use the facilities of the family part. If you want to eat in the main restaurant, please let the reception team know, 24 hours ahead.
Guest of the family part with age 16 and over can use the bar and the restaurant of the adult only section. The sunbeds at the pool and at the beach are exclusive for the guests of the adult only section.

They are shown on our website.
All rooms are equipped with free Air Con and Hairdryers.
The rooms with sharing pools are always located on the ground floor.
Only the rooms with sharing pools and the double superior have coffee-tea facilities and the free refill of the mini bar (with beer, wine, soft drink and water) The rest of the rooms has a mini fridge.
Kettles can be hired at the reception with a refundable deposit of €25.

The hotel and its grounds are accessible with ramps (except the beach) The rooms and bathrooms are not specially adapted for guests with disabilities.

We accept Debit Cards, MasterCard and Visa.

All rooms and indoor areas of our hotel are non-smoking, according to the Greek law.

The private beach in front of our Hotel is both pebbly and sandy. We recommend bathing shoes. Watersports are offered by a local provider.

The tax is €10 per night/per room and is being paid upon arrival by cash or card.

The facilities of Akti Palace are exclusive for their guests.

You can bring your own cups for the all-inclusive.
We only provide bottled in the mini bars (out of environmental reasons).
The bath amenities are body lotion & 2in1 (shower & shampoo)
Free towels for beach/pool are provided (upon availability)
Irons and kettles can be hired with a refundable deposit at the reception.
Wi-Fi in all resort and safe are free of charge.